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You will find the answers to your most commonly asked questions, including tracking orders , shipping costs, returns and exchanges by clicking here. |
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For further information, please contact us by these methods:
1.) Please Click our LIVE CHAT button on the left menu bar and one of our representatives will be happy to assist with all of your product questions you during regular office hours. During non-office hours you can also send us an email by pressing the Live Chat button. This is usually the fastest way to reach us.
2.) Call us Toll Free: 877-645-5325 for product questions and customer service issues
4.)Fax: 239-592-6254
Customer Service Hours: Monday thru Thursday (excluding holidays): 10:30 AM to 3:30 PM EST
Fridays: 10:30 AM to 2:30 PM EST
Snail Mail: PO Box 112469 - Naples Fl. 34108 (Mail Only-No Packages, please) |
Wax Insignia.Com is a division of our parent company, Freund-Mayer & Co., which was founded in 1945 by a young German immigrant, Harold Mayer, who came to New York and began importing Wax Seal & Stationery products from European artisans into the American market. Over the years, the company grew and evolved into an established gift wholesaler and on-line retailer, covering not only the American market, but also export markets throughout the rest of the world.
Today, through 3 generations of different families, our family business has grown and evolved into the most comprehensive and inventive source for Sealing Wax & other related Accessories on the American market. Utilizing the creative talents of a Mother-Daughter Management Team, our newest brand, Hand Cast Wax Insignia Jewelry has already found a large following and success among all types of consumers, age groups and style setters.
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